privacy policy & cookies

MarieClaire MediSpa

Effective Date: August 2026

we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, book an appointment, purchase products, or contact us.

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

marie claire medispa is a professional beauty, aesthetics and wellbeing clinic offering a wide range of treatments including aesthetics, beauty therapy, laser treatments, massage, nails, brows and lashes, skincare and professional products.

Email: marieclaireclinic@gmail.com

Information We Collect

Depending on how you interact with us, we may collect:

Your name
Email address
Telephone number
Postal address
Date of birth (where required for treatment suitability)
Appointment details
Consultation forms
Medical history and health information relevant to your treatment
Treatment records
Purchase history
Payment information (processed securely by third-party providers)
Gift voucher purchases
Enquiry details submitted via our website
Marketing preferences

We may also automatically collect:

IP address
Browser type
Device information
Website usage information
Cookies and analytics data

Health Information

Certain treatments, including aesthetic procedures and laser treatments, require us to collect medical information to ensure treatments are safe and suitable.

This information is treated as special category personal data and is processed securely and confidentially in accordance with UK GDPR.

How We Use Your Information

We use your information to:

Manage appointments
Deliver treatments safely
Maintain consultation and treatment records
Process payments
Respond to enquiries
Supply products purchased through our website
Send appointment confirmations and reminders
Improve our services
Comply with legal, insurance and regulatory obligations
Send marketing communications where you have given your consent

Lawful Basis for Processing

We process your information under one or more of the following lawful bases:

Performance of a contract
Legitimate business interests
Compliance with legal obligations
Your consent
Provision of healthcare or beauty services where applicable

Marketing

If you choose to receive marketing communications, we may occasionally send information about:

New treatments
Promotions
Events
Product launches
Special offers

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We never sell your personal information.

Your information may be shared only where necessary with trusted providers including:

Secure booking software providers
Payment processors
Website hosting providers
IT support providers
Professional advisers
Accountants
Regulatory authorities where required by law

All third parties are required to protect your information appropriately.

Payment Information

Payments made through our website or in the salon are processed using secure third-party payment providers.

We do not store your full debit or credit card details.

Online Shop

If you purchase skincare or beauty products through our online shop, we will use your information to:

Process your order
Arrange delivery
Provide order updates
Manage returns where applicable
Maintain financial records

Data Security

We use appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss or disclosure.

While every effort is made to protect your information, no internet transmission can be guaranteed to be completely secure.

Data Retention

We only retain your information for as long as necessary.

Treatment records may be retained for several years to comply with insurance, legal and professional obligations.

Financial records are retained in accordance with UK tax legislation.

Our website may use cookies to:

Improve website performance
Analyse visitor behaviour
Enhance your browsing experience
Remember user preferences

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites, booking systems or social media platforms.

We are not responsible for the privacy practices of those third-party websites.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information where appropriate
Restrict processing
Object to processing
Withdraw consent
Request transfer of your personal information

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services.

The latest version will always be available on our website.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Email: marieclaireclinic@gmail.com